404 Error When Assigning Custom Profile Picture

Hi, I am trying to upload a custom profile picture and it keeps giving me a 404 error. The file size is only 329 KB, so I’m sure it’s not too large.

Is anyone else having this issue? I see that a few other users have changed theirs, but not many… just wondering if it’s exclusive to me.

Thanks,
Josh

I have changed mine in the beginning and not seen any such errors :thinking:

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I’ve been getting that message from the start. @shenoy I think Contact support don’t know if it helped. I was told to do the same but I feel like it’s a forum issue.

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@Unnamed I have contacted support and sent responses… but nothing really has happened.

I have given up on following up… it is the way it is… this forum looks anyway very quite, better put as a game of ping-pong, being asked to follow-up with support and the forum admin!

giphy

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I’ve had the same issue, which is why I don’t have a profile picture yet.

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@Mengdi, it seems as though this issue is widespread. Please look into fixing.

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I am going to ask the engineer.

But they did not receive this problem…

interesting

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i can join screenshare with your engineer to show them the issue… please PM me for details, :slight_smile:

let us get this issue fixed!

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Our engineer has fixed this problem, please try it again.

Thanks

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It worked for me now! Thanks!

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Thank you @Mengdi i was able to upload my profile picture

Appreciate all the follow-up and efforts to resolve ve this issue!!

Yay yay yay. So glad

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