Today, I updated my iPhone to iOS 14.2, along with the newest Eufy app (2.3.0). I am now having several recorded videos which are skipping several seconds of recorded footage.
For example, I can have a clip of 14 seconds and it plays for the first 5 seconds, then skips to second 11 and finishes. Meaning the middle of the video is gone. Another example is having a 21 seconds clip, but when I download the video to my camera role only 5 seconds is downloaded.
This is a MAJOR issue that I’m guessing is app related. I never had this issue before the updates. So it’s not the phone, wifi setup, cameras, locations, etc. Anyone else having the same problems??
UPDATE: I got onto a separate device that is also running iOS 14.2, but has NOT updated the Eufy app. The same videos I am having issues with in my phone are all intact and work correctly. This is an APP issue!!!
UPDATE: After checking many videos from the last week…the videos that having the most issues are the ones where the camera alarm was triggered. As soon as the alarm sounds the video stops, then skips a majority of the clip and ends quickly. There are some other skipping videos that are not alarm related as well. Hoping someone from Eufy can address this big issue!!