This is so frustrating. I bought these devices because of The advertised Alexa integration, only to find when I’d bought them that the functionality has been disabled.
I hope this is been treated as an urgent incident; Eufy must understand that people do not buy products like this to work standalone, and they’ve now broken integration with the most widely used smart speaker.
Has anyone got a workaround? At the moment i am leaving my phone (android) on loud all night which is a pain for emails etc
I have a ring doorbell which alerts for motion through alexa. All i want is a noise or speech through alexa, or the homebase or my phone when on vibrate
Return them while you can… this people are known for NOT delivering on their promises… On Kickstarter they advertised IFTTT integration (even printed it on the product box), now a couple years later… there is no IFTTT integration. They suddenly dropped Alexa integration and Push notifications are extremely unreliable, they come through randomly and inconsistently.
I tried automating things with IFTTT and android push notifications but it’s also useless do to it’s inconsistency.
I repeat… RETURN the cameras and get any other brand. Even cheap chinese brands live up to their promises… unlike Anker/Eufy
Hey all, it looks like Alexa routines are working with my Eufy cams (v1) connected to a Homebase 1 where if my camera detects motion outside, the Alexa routine will turn on a smart light switch (also connected to Alexa).
The trick to getting this to work consistently is to start your action with a “Notification” simply sending a message like “Motion Detected”
After that action, then add another action to turn on the lights.
For the rest of my routine, I added a wait for 3 minutes and then added another smart light action to turn off the light.
The issue I encountered was that if I didn’t add the notification initially, there would be a 5 minute delay before my light turned on.
Hope this work around works for you all.
It is a bit disappointing that Eufy doens’t support IFTTT but I’m sure they have their reasons.
That said, as long as the Alexa Eufy Skill and Routines work, I honestly don’t need IFTTT at the moment.
For the camera that you’re using to trigger the motion, did you try disabling the notification (within the Eufy app) for that Eufy Cam, verify it’s really disabled, then re-enable the notification, and verify you’re at least getting instant notification for the Eufy App alone?
Afterwards, try setting up a simple Alexa routine where you just send an alexa notification to yourself with no other actions?
This is how I have my Eufy Notification setup on my Eufy app…
Tried all that… still doenst rigger nay Alexa alert / routine.
I have the eifycam2c and doorbell with the Homebase 2.
So maybe it’s Homebase 2 that’s not wokring ?
Anyone else got the trigger routines working on Alexa?
Did your routines only start working again in yeh last few days?
Can you check to see if your Homebase and or cameras received a firmware update in the last few days also?
Thanks.
I only started working on my alexa routine late last week.
When I initially did the routine, I encountered that 10 min delay. That triggered me to researching the issue. That’s when I found this forum/thread.
However, I added the notification for testing purposes worked as expected and I then added the additional actions. That all started to work in the time expected.
I would not be surprised if it’s a hardware issue. Either with the Homebase 2 or Eufycam 2c.
I have the older EufyCam (v1) and Homebase 1.
I’d be curious if anyone with my setup has their alexa routine working.
And doenst trigger at all…. Didn’t someone post that eufy suggested a fix by end of sept?? Anyone with an official update from this fools at eufy cs??? Wish I hadn’t invested in all the eufy kit now!