Hey there, so Alexa routines are working for me. Here’s my setup. (See images)
You can also see my activity log that shows when it’s been triggered.
(Note that I set Suppress to 0 when I defined what time the routine was enabled)
Delay from when my Eufy Cam sends the notification to my Eufy App to when I get a notification to my Alexa App is about 9 seconds.
If I didn’t setup a notification first, my delay was 10 min
I’m wonder if this works with older eufy products like the Eufy Cam and Homebase 1?
It’s odd that it’s not working for you both
For the camera that you’re using to trigger the motion, did you try disabling the notification (within the Eufy app) for that Eufy Cam, verify it’s really disabled, then re-enable the notification, and verify you’re at least getting instant notification for the Eufy App alone?
Afterwards, try setting up a simple Alexa routine where you just send an alexa notification to yourself with no other actions?
This is how I have my Eufy Notification setup on my Eufy app…
Finally the last thing you may want to try is disabling the Eufy Skill and then re-enabling the Eufy skill within the Alexa app.
I’ve had several cases in the past where disabling and then re-enabling a skill will fix my issue.