Alexa Routines Not Working With Eufy 2c

I just bought Eufy 2C cameras for home security it works well on Eufy security app but when it comes to Alexa routine integration with Echo dot or fire stick it’s not working

This is real disappointing for me when eufy mentioned it’s Alexa compatible why this was not disclosed

Guys be careful

Thank you

Also unable to get Alexa routines working with 2C pros.

Have Eufy said anything about this? Extremely disappointing considering its advertised as working.