I’d send an email to support@eufylife.com and ask about the issue. It may be something they are aware of and working on or they might not be aware of the issue. Support doesn’t monitor this area so contacting them would at least let you know if they are aware and/or have a workaround.
I did a hard reset yesterday - I had to take the doorbell inside to get it to pair with the homebase. Weirdly, as I walked through the house it recorded the motion and flagged it as a human with the little thumbnail showing a zoomed in image of my face.
But after I connected it up outside it wouldn’t do it and now just says motion irrespective of whether it’s a person or car.
2020.09.01, Battery DB:v2.2.1.6 HomeBase:v2.1.2.2h
Modify AI MD logic: When configuring all motion, change from running ai first and then md to: only md.
They did this so motions would be detected quicker.
Fair enough. But I told them let it do AI immediately after… No response…