So I have had a Eufy 2k battery powered doorbell with homebase2 for around 3 months. Over the last couple of weeks, the doorbell feels like it’s fallen asleep. It occasionally will capture a motion but not all of them. It doesn’t ring unless you press the button multiple times, and then it will only ring locally at the doorbell, not at the homebase.
I’ve tried resetting, changing from ethernet to WiFi, fully charging, resyncing. I’ve been on to eufy who have asked me to change all number of settings but to no avail. Literally nothing seems to fix the doorbell and wake it from its slumber. Today I decided to plug the doorbell in and suddenly it’s picking up motion and will ring properly whilst sitting on charge in my kitchen. When I take it off charge, it’s back to its sleepy self.
Has anyone else had this issue? It feels like it’s power related, maybe a duff battery? Such a shame as it didn’t even last a single charge if that is the case.