Cloud store, not able to see my 24/7 recording video

Hi, someone can help me please.
I subscribed to cloud store , however l don’t know how to see my video in the cloud. I’m looking for yesterday recording 24/7 in my app and I’m only able to see short video that i used to see before subscribe.
How can I see my 24/7 video since I’m paying membership??
Please someone answers my question.