Hi, I’m currently using my Eufy battery door bell on battery only since my previous transformer was only supplying 8V.
I bought a new transformer that gives 18V but when I connect the existing wires to my new transformer my existing Honeywell chime starts to ring continuously and the Eufy does not seem to charge although I’m not sure if the power status is actually visible in the app when I check the Power Manager.
What confuses me is the setup instructions in the wired version that describes that the wires of the existing chime has to be connected via a jumper. Is that something that has to be done for the wireless version as well?
I guess the wiring is okay since my previous door bell worked just fine. This is my current wires setup: