Eufy Doorbell does not register clip when live viewing

My battery doorbell 2K does not register clips when live viewing. Why is this? Now I’m missing clips that I need.

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You cannot save clips to Homebase or chime while live viewing unless you hit the download button and send them to your phone or tablet. You get one or the other, but not both.

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Thanks! Does the new battery doorbell (with 2 camera’s) support this?

Don’t have any idea.

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The wired version can record during live viewing. May consider get the wired version instead. https://share.eufylife.com/v1/shopping/s/g/_ef17uU3q

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Since I don’t need the battery powered version, that’s a good idea! But I read there were some technical differences between them. And I want to use a Homebase…

But on the other hand: the battery version does record even when the electricity is off. It uploads all clips to Homebase when power is restored… that’s an advantage.