For all of you who are having issues with adding family members, when you send the invite email to them…
- make sure it is there email separate from the main account email
- They have to create their own eufy security account using their own email address
- Once they create their own eufy security account they need to log in with their account and if they already have an account have them log out and then log back in after the invite was sent.
This is what they will see after the invite was sent and they either log in or log out and back in in order to see It. The pop up asking to accept the invite
It is not that hard to add family members provided you follow the steps in the email.
If they do no have an account they will see this email informing then to download the app and register their account.
However, if they do have an account they will get this email. If refreshing doesn’t bring up the invite, logging out and back in will.