eufyCam 2 Pro does not connect to HomeBase 2

I have a brand new set of eufyCam 2 Pro with HomeBase 2 bought as a set, but the connection as discribed does not work. Any idea what is wrong?

Regards, Albert.

What doesn’t work ?

Did you follow the procedure ?

Are the cameras charged ? To be charged when unboxed

Hey Benedeneindseweg25,

Would you be able to walk us through the troubles your having and if your getting any errors syncing your new camera.

It took me a few tries when pressing and holding the sync button before I was able to connect the device.