Eufycam 2 problem

I cant get a live video feed on one of my eufycam 2. It says it cant connect to the homebase 2 even tho i can see it has good connection. Ive tied to reinstall The camera multipel Times but The issue remains.
Anyone else having this problem?

@Nireus I had the same problem once with a few of my Cam2s. However, mine worked again after I deleted them from the app and started over with the process. It solved the problem, but I was disappointed it happened in the first place.

If you are still having issues, I would reach out to Eufy and look into a replacement. Does this only happen with live feed or does the camera not get recognized at all?