I have cam 1 set up with geofencing and it doesn’t alert me when I’m in the home, but after setting up cam 2 and adding it, the settings don’t appear to function on it. I get alerts every time I move even if it’s on home mode. When I arrived home, I walked through the hall via cam 1 and correctly wasn’t alerted. Then I passed into the lounge and the alarm went off and I got an alert. Can anyone shed any light on this?
Thank you for reaching out.
Could you please let us know your eufy account? And the also serial number for the Homebase, so we can check the firmware version for you.
Any other concerns we can address in the future, please feel free to contact us email@example.com.
Thank you for your support. Have a lovely day.