I have a battery doorbell T8210 on firmware 184.108.40.206, the eufy app updated recently stating it has added a new power saving mode, this never showed up on my software so I contacted Eufy support who told me the following:
We are really sorry for any inconvenience that occurred. It is a new battery doorbell feature, after you upgrade the App version to V2.4.0, it will work automatically, and you just need to turn the doorbell to ‘Balance Surveillance’. Step: side menu-- my device-- doorbell-- power manager-- Balance Surveillance.
I told them that this wasn’t the case and they replied saying:
For the 2K battery doorbell, so sorry to say that there is a slight delay. And it needs the Homebase to upgrade to a new firmware that is expected to be available this week.
My Homebase 2 has since updated to version 220.127.116.11h and still no change to my doorbell power options, One of the update notes says it should “optimise the accuracy of human detection in activity zones”, however the irony of this now is that I am suddenly getting next to no detection whatsoever in my activity zone since the update?!
Is anyone else experiencing these issues?