Latest app update for iOS not working

We have this problem too. We found closing all other open apps worked. This was after rebooting the phone and deleting the app and reinstalling the app.

New version out V.3.0.1 which should fix the issue. Check App store to see whether its available for you.

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I have that app but the issue still persists for me. My issue might be slightly different since I had this issue for months compared to people having only had this issue for a few weeks.

That worked for me

Hi just bougth this to replace Ring, and everything was going so well until I found this issue… raised a case with support and they asked me to open almost all ports on the router :see_no_evil:. I escalated last Monday, was told to I would be contacted in 48 hours…. Nothing so far… this seems to be an issue with the app and with my dual line on my iPhone, as when I turn off one of the lines it seems to work. Due to the poor support considering returning the door bell.