Live feed ti alexa devices not working

Hi
Im new ti this cameras.heard good things abt them.
So bought pan and tilte indoor camera and cam 2 kit
I m trying stream live feed to echi show or on tv
Alexa takes the comand and try to cone t buy it time out or say camears nit responding
Can some one help .i will be returning all eufycameras if this feature not working
Thanks