Night Vision problem

Well they clearly have no idea then because they said it would be 7 - 14 days for the fix and that was 7 days ago on this thread

It’s infuriating and very suspect that they have not made an official announcement about it, as there is no gaurantee they won’t send you another faulty model if you were to repurchase, forcing you to repeat and go through this whole rigmarole once again.

Get a grip EUFY! If you can take the time to come on here and make posts asking what we think of future products etc, you could at least have the decency to extend the most basic of courtesy to your ‘existing’ customers.