When I started researching security cameras it quickly became apparent that pretty much all the systems on offer had their strong and weak points. However, when I read a few reviews on the eufy system I was sold. This new company were producing stuff of high quality and with an impressive set of features.
I bought two eufycam2c systems as the basis for a four camera system (with a redundant second Homebase, but it was cheaper than buying the cameras separately) and set it up.
In the early days I had problems with getting all four cameras online but from the discussions posted elsewhere it seemed many people had similar range issues. Early in the New Year eufy pushed out an update and suddenly all cameras were rock solid and detecting reliably and remained that way for weeks.
Sadly, it has all been downhill from there. Subsequent “upgrades” have reduced the usability of the system to the point where at first two, now three cameras, are offline and the remaining camera is sporadic at detecting events. Oh, and half the cameras are on one version of the firmware, while the other two are on a different version - I have no idea why.
I’m in contact with support, but the advice is generally along the lines of “remove the cameras and re-add them”. I’ve done this dozens of times and I’m fed up of taking cameras down without results.
I’m really sorry to have to say this, but if you’re thinking of buying these cameras, you may wish to think again.