Got this …
Message from eufy by eufy_Official
Dear user,
The issue was due to a bug in one of our servers.
This was quickly resolved by our engineering team and our customer service team will continue to assist those affected.
We recommend all users to:
1.Please unplug and then reconnect the home base.
2.Log out of the eufy security app and log in again.
Contact support@eufylife.com for enquiries.