My basestation 2 is still on firmware version 2.1.2.2h. From what I’ve been reading on this forum @AnkerSupport statement the newer BaseStation firmware that is slowly rolling out to the customers will allow thumbnails in the phones lockscreen motion notifications just like the video doorbell. From what I’ve read you need to get to 2.1.2.7 or 2.1.2.8 to get the new feature (I could be wrong on the exact version).
I am just curious who has it already and can confirm the thumbnails are there with the lockscreen notifications.
I just had a live chat with Eufy support. They confirmed the new firmware is coming but it is not production release yet and they could not provide me an estimated ETA either.
I have a newer firmware update for my Homebase 2 to try and fix the update loop when I had 2.1.2.2h pushed to it. Unfortunately, this didn’t fix my issue of no longer communicating with the Homebase 2 via the Eufy security app or my 2C cameras, so I’m in the process of getting a new Homebase 2. I wish I could tell you all if the new thumbnails are working with the new firmware, but I don’t get any notifications or activity motion detection from my cameras anymore. It’s been like that for a month now.
Okay so I’m sort of on a short list to getting the update. I did not get it in the 48 hours they promised, turns out it is a holiday in China (probably poorly translated: Guo Qing Jie).
This holiday is a full week (until October 8th).
Probably, the update will land after that. Not sure if that would be just for me, or for everyone. Nice to see it includes the thumbnail (and probably door sensor changes), @Hawkster
I’m on 2.1.2.2h and all up to date. Contacted Eufy the reply was:
With regard to the notification snapshot problem, normally the V 2.1.0 will support this pushing thumbnail(camera settings>notification) but some Homebase’s’firmware has a compatibility problem with this function and we are still pushing the improvement of the implement of this function, please stay tuned and give us more time.
I just received an update on one of my homebase units this afternoon. I believe it’s 2.1.2.8, and the notification is now similar to the doorbell, with the option for a thumbnail.
No, I’m not part of any beta testing. Unfortunately, I’ve only received it on one of my bases. Still waiting on the others. However, normally they all update within 24 hours, but I’ll wait and see. I know all of my indoor cams received a new update a few days ago, so I’m hoping Eufy is pushing these out to everyone (although I know they do it slowly across the globe).
I received mine this afternoon as well. I had the same updating issue with my mesh system that I had before, so I pulled out the trusty ASUS router and updated my Homebase 2. All is well now.
I had the same updating issue with my mesh system that I had before, so I pulled out the trusty ASUS router and updated my Homebase 2. All is well now.