Setting up Doorbell (and BUG)

Tips & Tricks
1

I’m an IT professional, I have kids and I’m privacy freak. So with that in mind, I have a pretty complicated home network setup.

The relevant point here is on my network you can only get the specified child safe DNS severs, all other connections to all other DNS servers are dropped. This is an issue because the way the Doorbell checks if it’s online it it looks up these set of address (below) and it’s hard coded to use Google’s DNS servers. Which my network prevents you from doing, and then drops the connection. So the Doorbell thinks it’s offline. This is a BUG! Fix it.

So if you struggled for a day trying to figure out why the doorbell connects to the wifi but thinks it’s offline, this is why.

Here is the log:

 [188531.094247] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: myip.dnsomatic.com.] [DNS_SERVER :8.8.4.4] [TXN_ID 0070] [SRCPORT 42072]
 [188531.094285] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: myip.dnsomatic.com.] [DNS_SERVER :8.8.8.8] [TXN_ID 0070] [SRCPORT 42072]
 [188531.094305] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: ident.me.] [DNS_SERVER :8.8.4.4] [TXN_ID 006f] [SRCPORT 42072]
 [188546.134258] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: myip.dnsomatic.com.] [DNS_SERVER :8.8.4.4] [TXN_ID 0070] [SRCPORT 42072]
 [188546.134299] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: icanhazip.com.] [DNS_SERVER :8.8.4.4] [TXN_ID 0071] [SRCPORT 42072]
 [188546.134322] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: icanhazip.com.] [DNS_SERVER :8.8.4.4] [TXN_ID 0071] [SRCPORT 42072]
 [188546.134344] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: icanhazip.com.] [DNS_SERVER :8.8.8.8] [TXN_ID 0071] [SRCPORT 42072]
 [188561.174285] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: ident.me.] [DNS_SERVER :8.8.4.4] [TXN_ID 0072] [SRCPORT 42072]
 [188561.174331] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: ident.me.] [DNS_SERVER :8.8.4.4] [TXN_ID 0072] [SRCPORT 42072]
 [188561.174350] [STA_TRACKER] DNS request timed out; [STA: f4:b1:9c:0f:4e:da][QUERY: ident.me.] [DNS_SERVER :8.8.8.8] [TXN_ID 0072] [SRCPORT 42072]

If you have no idea what I’m talking about here, then you probably don’t have this complicated setup.
PS as for why it drops all other DNS connections then those allowed… it’s because even through the router gives you a default DNS, it doesn’t prevent you from changing it. So my kids (or anyone) can specify whatever DNS server they want and ignore what the router assigns it.

Hope this helps!

Jie

2

I hear what you’re talking about. I don’t have a setup like yours that uses child safe DNS. Eufy/Anker needs to address that.
What disturbs me… Is the multitude of times in a 24-hour period that it checks/pings those servers that I’ve noticed in my router logs.
Definitely has to be hindering my network speeds.

3

What does that all mean in the real world? Is there a way to fix it?

Thanks

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