Stolen devices policy

I thought the whole point of having a local Homebase was to store the footage.
This is a major glitch and defeats the whole purpose of it.

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This is a pretty horrible design flaw, thinking of returning this if thats the case. Already sent the 1080p model back because battery life was trash and so wired in with the 2k battery version. I did not think it would be so easy to delete your INDOOR Homebase footage, thats why we didn’t bother with the 4gb wired doorbell, storage on the doorbell seems stupid to me, but now it seems even the battery versions only need to be reset quickly and it’s all gone, terrible.

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Eufycam have some small to major issues, and this issue is a Horrible flaw, can’t believe footage can be erased so easy, eufy need to fix this ASAP through an update if possible, should be impossible that stored footage can be erased, only through overwriting with time. at the least make it that the account holder should get a message saying the camera is trying to be reset, do u accept this yes or no , something even that simple, very disappointing