Update in Oct. 10th
Let’s welcome our third moderator @n1976jmk, he will be responsible for questions about the eufyCam series. Here is his introduction:
Hi I’m Jonathan Katz, and I am a huge fan of anything technology related, smart home related, and IT related. This is a great time in our lives regarding technology because it’s growing at a rapid pace!
I am excellent at troubleshooting and providing clear response regarding feedback on how to resolve an issue.
My career is also in the security industry field for the last 18+ years and the last 11 of those focusing directly on commercial cameras, alarm systems and project management of security related aspects of those projects.
I am proud owner of two 2c cameras, one video doorbell and have a 2c Pro add-on camera recently installed on the outside of my house facing the front of my driveway.
I look forward to being a bigger part of the Eufy community.
Currently, we already have 3 moderators, you can seek them for help when you have any questions. And they will also help connect with our product development team.
We have received a lot of applications about the community moderators and we need to say THANK YOU sincerely to everyone who wants to contribute in this lovely community!
eufy fans, we are always with you!
Update in Oct. 9th.
Let’s welcome our second moderator @Ice4, he will be responsible for the questions of the Doorbell related.
Here is his introduction:
I have been with eufy since they launched eufycam (aka evercam) and loved their products. Got to know about Anker from there and joined Anker community as an active member. Tested few Anker/Eufy/Soundcore products, actively participate in product discussions.
Love to be the first to know and explore new technology and gadgets.
I will try my best to answer questions related to the products I own and to best of my knowledge.
Update in Sept. 14th:
Hey eufy fans:
Please join me to welcome our First Moderator - @Tank , who will be responsible for eufyCam, Floodlight, eufy Security App
Tank has been an advocate for Anker and a power user as well as a STAR Contributor on the Anker forum. He also beta tested many products for the Anker, currently, two of the products are Eufy security-related.
Here is his self-introduction:
My name is Robert, I have been a fan and supporter of Anker ever since they had battery packs and chargers for laptops. Once the forum came out, I have been an active member and dedicated to them. I am a star contributor on Anker, A active power user and beta tester as well now active and learning about all their security offerings. I look forward to helping and answering everyone’s questions and problem solving where I can and as I have time. I currently work night shift so bear with me if I do not respond right away, but I will always do my best to help.
Let’s welcome Tank and hope he will be your warm friend in the future!
Update in Jul. 7th:
Dears for now I have received several applications. Thank you all for the application, I will do an overall review and will soon announce the moderators.
Hi, Community fans!
Do you really, really love eufy Security? Well, if you do, we might just have a position for you here on our community team!
That’s right. We’re looking to recruit 3 community moderators.
As a moderator, you’ll be responsible for one of the three following groups:
a) Video Doorbell / IndoorCam (Hardware and App) / HomeKit Related
b) eufyCam (Hardware and App)
c) All other eufy Security products / eufy Security App (not product related) / Any Other Questions
Have a basic knowledge of all eufy Security products, as well as a deeper understanding of the products you’ll be responsible for
You are currently an active member of the eufy Security community
Good communication skills. You’re able to effectively help consumers solve their problems
Basic knowledge of photo editing (Basic Photoshop skills are preferable)
What the Job entails:
Routinely monitoring the community forums, ensuring posters are well-mannered and behaved, as according to the rules of our community
Peacefully mediate when a crisis or dispute occurs within the community
Answer product queries about the products you are responsible for
Initiate and organize community activities
Chat to users of the community to establish and cultivate a friendly and interactive community
What You’ll Get:
- Free samples when a new eufy Security product launches
Please note, the following behavior is forbidden. Any moderators caught breaking the following rules will have their position terminated.
No fake propaganda
No slandering competitors
If you think you’ve got what it takes, please send me an email on firstname.lastname@example.org with your brief introduction and reasons for applying to be the moderator.
We look forward to having you join our team!