eufy Security App V4.0 is launching a brand new update in the coming soon. We want to go through the new features of the app, as well as see if you’ve encountered any difficulties while using the latest version.
Here are some of the new features:
In order to comply with relevant laws and regulations, better protect your data privacy and security, please make sure to select your actual region when logging in.
Create a home or multiple homes to divide your eufy devices and easily manage them from one device. You can even differentiate permissions for each device for each home.
Automatically analyze every event so you can quickly view what triggered notifications throughout the house.
1. Why are all my devices not visible after logging in ？
You cannot access the devices if you choose a new region which is different from the previous one. Please logout and make sure to reselect the actual region.
2. Why are all my SHARED devices not visible after logging in ？
Please tap “My Home” and Tap the “Shared Device” to get back all your shared devices :
3. How to enable Security Report Feature？
The feature is disabled by default. You can enable it via the app sidebar. Click on Lab Features.