Just tried clicking 2 notifications, got a toast message saying unable to connect to the server. Launched the app, get a spinning circle and a message up top that says “Unable to connect to the application server”
Service seems down again at the moment. Can’t access any of my local recordings or alerts.
I have the app installed on my chromebook and android phone.
Oddly enough I am currently getting this error on my chromebook and not on my phone.
So it looks like the app that has the error.
I have been hit with this for the last month. Basically my system is useless if I am not connected to the home wifi. If I am on Data, I will get the notification that there was movement, but I can not access anything. Such a waste. I like this system while it worked. Now thinks its ready for the trash. Time to revise my online reviews of it.
I contacted customer service with this. They responded a day later. The first thing that they had me try was to reset my phones network settings. I was skeptical, but did it and it worked! I was amazed that this was the issue. I have tried to access the cams over data several times now and they work fine.
I’m having the same problem here in Australia, I can’t even use the thing at the moment it may as well be just a normal doorbell, what a waste of money, looks like I should have stuck with Ring.