I have 3pcs Eufycam 2 pro cameras , 2k doorbell camera connected to homebase2.
2pcs indoor camera witch are connected straight to wifi.
All works great when I’m home wifi. But outside the home network is painful to get connect to any off those cameras. I have great 4G connection at my iPhone 12 Pro max but when try to open camera I see first “establishing secure video channel and after that, unable to play live video.” I need to reconnect at least 5-10 times to get successful connection. Many times takes 20 reconnection to get live stream open.
Connection between camera and home base are great. Wifi connection to indoor camera are great. At wifi connection works always and fast but no outside home network. When using guest wifi outside home connection is better than using 4G, but not work always.
I have set every camera video stream quality to auto/poor but that’s not help.
Notification at doorbell camera works great, but when it takes 5-15min to get live stream or see record what is the point whole notification and products ?
Same problem are when try to view recording at 4G but that works little bit often than live stream
Before these cameras I have Logi circle cameras and those works great and I get instant live view no matter if I was home or outside networks. So I thing that problem is your cloud service or whatever connection that app use.
Other problem is geofencing, That not works at all. Sometimes mode changes instantly when come or leave area, sometimes takes 30min, sometimes have to change mode manually.