Unlock the power of eufy - Make Your Battery Doorbell Last Longer

Hi, eufy fans!

Do you ever feel that you’re getting out-smarted by your smart home? To make life easier, we want to share monthly tips with you that will help you make the most of your eufy devices. Keep an eye out for more “Unlock the power of eufy” posts and gain the knowledge needed to be top of the smart-home class. For this installment, we will take a closer look at our 2K Battery Video Doorbell.

I NEED TO RECHARGE MY DOORBELL AGAIN!?

We are here to guide you through what factors influence power consumption and how to best optimize battery life.

First, let’s take a look at the main factors that impact battery consumption:

  • Internet Signal - a steady connection will improve performance and battery consumption.

  • Position of Your Doorbell - if your doorbell has a street-facing view, frequent triggers are more likely.

  • Live Streaming - each time you use the live view to look or speak through your doorbell power consumption will be required.

  • Weather Conditions - at temperatures below 40°F, lithium batteries are less effective in maintaining a charge.

Please consider all the above factors if you are experiencing unusually high levels of battery consumption. Now, let’s dive into some helpful tips for how you can make your battery use more efficient and last longer:

Tip 1: Manage your activity.

If your doorbell is registering high activity levels you can try making the following changes:

Turn off the LED light - by activating the “Optimal Battery Life” mode.

To turn off the LED go to: “Settings” -> “Working Mode” -> choose “Optimal Battery Life”

Adjust your camera’s sensitivity setting - to exclude irrelevant motion events and to reduce the number of false alerts.

To adjust the sensitivity level go to: “Settings”-> choose “Motion Detection”-> choose “Detection Sensitivity Level” -> reduce the level from “1-5”.

Configure suitable Activity Zones - to exclude irrelevant motion events and to reduce the number of false alerts.

Increase the Retrigger Interval - allowing for more time between recordings.

To increase the Retrigger Interval go to: “Settings”-> “Working Mode”-> choose “Customize Recording”-> increase the “Retrigger Interval” from 5s-60s.

Set schedules - when you are home you can set your doorbell to not record events.

To set a Schedule go to: “Security”-> “Doorbell”-> choose the “Home” mode setting-> tick the cancel option for “Record Video”-> “Save”.

Adjust the direction/angle - to reduce the number of unnecessary motion events (use the Mounting Wedge provided).

Hardwire your Battery Doorbell- If you have existing wiring at your front door you can connect your Video Doorbell so that it has a constant flow of power.

Mount your doorbell on a side wall - so that it is not directly facing the street.

Tip 2: Ensure your doorbell has a strong internet connection.

1.Test the signal between HomeBase and your router:

The pictures below demonstrate scenarios in which poor signals may occur and how to resolve the problem using HomeBase Wi-Fi Connection.

1.1 Typical weak signal scenario

1.2 Scenario showing the incorrect position for HomeBase (weak signal between HomeBase and router)

1.3 Scenario showing the correct position for HomeBase (strong signal between HomeBase and router)

Tip 3: For new eufy users:blush:

Install with care!

Follow the installation guidelines closely and ensure that you have identified the ideal locations for your HomeBase and Video Doorbell.

Tip 4: Act when alerted

If you’ve received an alert stating that your doorbell has “high usage”, this means that you won’t get the expected half-year battery life. High usage means that the batteries are depleting at a rate quicker than expected. If you receive this alert, please consider the factors and tips highlighted above.

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Power Unlocked!

So you are now a battery consumption expert!:wink:

Be sure to use this information to make the most out of your Video Doorbell and enjoy maximum battery efficiency while keeping the device environmentally friendly.

If you encounter any problems during use or have any other questions, please contact our customer service team through the following channels:

  1. eufy Security app-> Help->Live chat/Call us/Feedback
  2. Ask your questions here at the bottom of this post
  3. Send us an email: support@eufylife.com
    We will get back to you as soon as possible.

eufy Security Team

2 Likes

Very nice info there @Helsing :ok_hand: thanks for sharing :+1:

Can we please get more customization for schedules and modes?

I want a smart away function during the day, and nighttime to always record/notify. This isn’t possible currently, so I’m stuck draining the battery all day long!

7 Likes

Thank you for sharing this clear information!