Hey, eufy fans!
In order to let everyone choose their devices to pair quickly, please review the selection of the device list page.
Below shows the current design, and we have found some issues:
- It’s difficult for users to find out the device without categorization.
- Some device’s appearance and model are too similar, users may make the wrong selection easily.
Two options are now optimized for you.
Option 1: The sidebar on the left is the category selection, and on the right-hand shows the device list. When you select a device if it needs to be scanned the QR code and it will access the scan page directly. If not, it will skip the scan page.
Option 2: All devices are categorized by cards as shown above. When you select a product, if all devices under this card need to scan the QR code, it will access the scan page. If not all devices under this card need to scan the QR code, it will popup an option for you to select.
Where you can find us
If you encounter any problems during use or have any other questions, please contact our customer service team through the following channels:
1）eufy Security app → Help → Call us/Feedback.
2）Ask your questions here at the bottom of this post.
3）Send us an email: firstname.lastname@example.org.
We will get back to you as soon as possible.
Thank you for your support.
eufy Security Team