Why did the limit on entry sensors go from 32 to 16?

While researching security brands I reached out to Eufy and was told one homebase could support 32 entry sensors. Then after buying a camera kit and 28 sensors I was greeted with an error saying I could not add more than 16 sensors. How can something like this just be switched? Now I have hundreds of dollars worth of sensors collecting dust, and half my house isn’t monitored. I reached out to customer service and they just told me to buy another homebase, not sure why I should have to spend another hundred or so when they changed the limit.