Topic Replies Activity
Upcoming Server Upgrades! [EU]

Dear eufy users, We are in the process of upgrading our app servers in order to provide you, the users a greater experience. Please be aware of the following: The upgrade to the app servers will take place on 1/28/…

4 January 25, 2021
Firmware & App Version Update Records Consolidation

Hi eufy Fans, I am opening this post to update the details of Firmware & App Version Update Records, to just make you FYI. eufy Security App:https://communitysecurity.eufylife.com/t/eufy-security-app-update-records/463…

22 December 16, 2020
You found a pond of knowledge | Tutorials Section (Keep updating)

Hi, eufy fans, Welcome to the eufy Security Vault - Tutorials Section :bulb: (Keep updating) This is the link worth collecting.:point_down: Here you’ll find an ever-growing list of official tutorials that were care…

15 December 17, 2020
Stand-alone siren 2 January 25, 2021
Indoor 2K Night Vision On and Off 3 January 25, 2021
Pressing doorbell stops recording after about 10s while 60s is set 9 January 24, 2021
There is no option to view multi cameras? 3 January 25, 2021
Eufy Cams don't show latest motion 4 January 25, 2021
Wireless doorbell to home base without wifi 3 January 25, 2021
Door Sensor audio alerts 1 January 25, 2021
Can only view doorbell video on home network or lte 1 January 25, 2021
MP4 files wont play. States issue with codec 3 January 25, 2021
No motion detection at night 3 January 25, 2021
Microphone muffle 1 January 25, 2021
Outdoor weatherproof Perimeter sensors for side path 2 January 25, 2021
Smart Lock Touch question 3 January 25, 2021
Hub identifies vocally detection by name of sensors 1 January 24, 2021
Water/Leak detector sensor? 1 January 24, 2021
Critical alerts for iOS 25 January 24, 2021
eufyCam 2 Pro still updating 1 January 24, 2021
Multi Camera Viewing 8 January 24, 2021
Keypad won't change security mode "some devices need bypass"? 11 January 24, 2021
Add cameras for cloud 2 January 24, 2021
Stuck on updating devices 2 January 24, 2021
Video stream not available on Google home hub for eufy security cam 2 January 24, 2021
Add 10 sec to “end clip early if motion stops”. PLEASE! 3 January 24, 2021
Round-the-Clock Solar Power for Your eufyCam 24 January 25, 2021
No audio from doorbell 1 January 24, 2021
Geofencing with schedule 51 January 24, 2021
Apple Watch notifications repeating 4 January 24, 2021