Battery still slowly losing charge even though I have a power adapter plugged in

i’m using a 24v transformer that puts out 1.67amps, which is what support recommended. I put in a resistor in place, just to drop the voltamps a tad as the transformer was reading 28v with a voltmeter since the transformer is an unregulated one. (most transformers of this nature will be unregulated). With the resistor in place, I’m getting a consistent 25.6v @ 1.61 amp. This still causes the doorbell to drain slowly if I enable any form of motion detection at all. (e.g. dynamic surveillance, optimal surveillance, or customized recording) If i set it to “optimal battery life”, sure, it would work and keep a charge, but that disables like 80% of the marketing features for this door bell, which stinks.

Since no one at Eufy support had any ideas how to really address this after forwarding all of the supporting documentation, forum posts, etc about this, they finally accepted my idea about a doorbell replacement, in case something is busted with my original doorbell. While i really want to think this might solve things, i think this is more of a pipe dream than anything else at this point. I’ll respond back if this does help — otherwise if you dont hear me in this thread any further, just assume this was a futile wasted effort i trying to get this doorbell to work as advertised.

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