Yeah this is a bit of a joke… honestly its a no brainer that there should be some functional way to avoid getting notifications for particular individual’s being detected e.g. family members that we dont want.
I asked Eufy support about this previously and was told that notifications would reduce as the AI learned… however after some weeks this seems totally not the case and bogus advice.
Ive also changed setting to on Homebase 3 so it shouldnt notify but it hasnt worked.
Can anyone from Eufy comment on whether this is being worked on or not?
This seriously impacts how id rate the Homebase 3 set.
Just bought s340 x2 and door bell e340 with base 3 Notifications driving me mad!! Its identified the faces as family or friends with name attached but im still getting all these alerts onnmy phone. I bought the homebase for this very reason and eufy tech have no ides. Ive reset and factory restet the base unit, which by the way makes yountake down all the cameras from the wall to scan the QR codes oh boy and still no answer!!