I have drawn the neighbors driveway in yellow.
This is a 2C pro camera. It’s mounted about 15 feet high. Detection range is about 50 feet so it was picking up everything on the neighbors driveway side. Set up the zones (see the picture), and I am no longer detecting the neighbors which is good.
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Is there any difference between leaving the activity zones in default and setting up 1 big zone all over the screen if I want to get notified about any move on the screen?
Great idea about the tape or something similar…I basically get recording everytime a car drives by above my activity zones for my parking. I have just been turning motion detection off during the day…I will try some silicon tape …btw I have the floodlight cam.
Guessing this is not fixed yet? 2c pro cams detecting all motion despite activity zones explicitly excluding a big part of field of view.
Shocking this has been a long running issue. Eufy must know the activity zone are not working and have ignored it for some 18 months now I assume.
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Same issues here. Activity zones are a struggle and the boxes of zones are very limited, they need to have more fine tuning in them. Need to be able to create angles and such. Making it an 8 or 10 point box would help greatly.
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Welp, just dug this up since I just bought the doorbell and having the same issue of activity zones not working. Basically have to turn the sensitivity down to 3 to prevent detection in the areas I don’t want, as the zones do nothing. I had wanted to just cut off the top section of the camera view which is the street and leave sensitivity a little higher for all motion in front of the door but it just doesn’t work. A car passing by outside of the zone will still trigger it.
Yeah this is still not working for the Eufy Doorbell. My camera still picks up cars outside of the activity zone.
Can’t believe this is still not fixed…
Unbelievable, especially for such a glaring, obvious fault in a major product feature. Takes away credibility from the other good parts!
Both brand new Floodlight Cam 2K’s I’m testing simply ignore all Activity Zones. This is with All Motion, default medium Sensitivity.
Changing to Human Only detection or lowering Sensitivity can’t be the final solutions.
Please fix completely, thank you.
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I’ve contacted their tech support and the craziest thing that they recommended was to buy another wedge to cut out the zone that you don’t want. Other than that, they suggested lowering sensitivity which I responded to them that it doesn’t make sense as the Activity Zone should trump sensitivity. Human Only detection does not work for me because it sometimes doesn’t capture my mailman (bad algorithm). I have other cameras that even highlight which parts of the screen are moving.
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I have complained about this before as well. It just flat out does nothing. Biggest problem I am having with the whole thing now is the battery life. There are so many filtered events that im losing 20% battery in 12 hours. Its insane.
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Well - the same problem exists in April of 2022. I’ve drawn and re-drawn and it routinely picks up things that never cross into the activity zone.
Still have issues June 2022. I have activity zones and i have human detection only. I have pan and tilt cam for inside my Appartment. It picks up my anime figures are people breaking in to my home even though they aren’t moving and they are out of the activity zone.
I can’t believe that I still have the exact same issue in 2022. I didn’t see anyone from eufy replied to any post here.
About 3 months ago my indoor pan and tilt started detecting a shadow cast by a weight scale in the back porch as a human everyday. Idk what update they did to cause that but something is certain the human detection is way off.
Also on the subject of broken doorbells that dont capture mail men. My eufy cam 2k also has that issue. Ive tried it with kr without activity zones and it still struggles to capture the one person that repeatedly visits the door. Its also missed several amazon package drop offs. I dont get it. I’ve tested it multiple times made sure the porch is always well lit and you can see peoples faces vividly on the camera as they walk towards the door and up the steps at different times of day. And it detects me just fine but the second someone that looks like a courier walks up me walks up to the door its like “nah fam, you can take the package and run whenever you want.”
I tried with or without activity zones with human detection turned on. Idk what it thinks mail people are because it certainly thinks they arent human.
Something must have happened in one of the updates as I never had an issue with activity zones before. Picking up car traffic well outside the activity zone. Yes, switching to human only does help, but I want to capture cars coming up my driveway. Now Eufy has Homebase 3 with AI for face detection. Advice to Eufy: FIX ACTIVITY ZONES FIRST.
This product is for me the biggest disappointment in tech tools ever.
The activity zone fail so hard when most needed: at nights.
That this company is advertising this feature makes me feel betrayed.
Shame on you!
Can someone recommend good hardware?
From eufy support:
According to our engineer, the issue is caused by the flower and grass, it’s suggested to set up the detection mode as human only.
My reply:
Really?! You have got to be kidding me.
Grass!? Flowers!? There are no flowers in any of the videos sent. The garage camera is shooting mostly a cement driveway.
If those are the causes then the cameras would be going off all the time with moving grass and flowers, not just when a car is passes.
I can only draw the conclusion that Eufy’s activity zones are worthless when set to all motion.
I will be investigating replacing all my Eufy cameras with cameras that have better and more reliable motion detection.
Close this support task.
From eufy support:
Our engineer suggests with the car passing by, there is a strong airflow, which caused the issue.
Me: Really?? Now airflow is causing flowers (there are none) and grass to move so much as to trigger the camera’s motion sensor. Might as well have the camera on 24/7.
Hi All, I have some information that seems you all haven’t received yet or realised which probably explains some if not many of the issues, as I too struggled with my new floodlight cam 2k triggering at night during rain and treating false objects in the view as human alerts (only during night though when detection is more sensitive!).
The motion triggers units of moving objects/humans are treated as rectangular shapes by the AI,
thus once that rectangular box comes in touch with any activity zone even just slightly it will then be treated as a real alert (btw. they are probably larger than the actual motion/object).
Eufy has implemented multipoint polygon activity zones in newer cameras to allow for different shapes to “improve” activity zone settings and suit different needs.
However, they have not yet improved the AI itself as much and thus since it’s still using rectangular boxes it would likely trigger still many false alerts then necessary, unless one makes the activity zones much smaller and much further away from possible problematic areas in the view of the camera (i.e. where traffic is / moving objects like trees/plants or just an object that is stationary but gets picked up by the AI as humanoid - looks like a human. )
FYI - The detection logic within the “Activity zone” is the same for all cameras.
Have you guys tried changing activity zones to be smaller or far away enough from the closest motion trigger areas?
Please try it out accommodating for a rectangular motion trigger boxes not coming in touch with them, seems like @dmb2 did exactly that and worked.
FYI
Most of cameras seems to use rectangular boxes for object/human detection, I can see it would be probably much harder to do smaller or custom shapes being too CPU costly or complex for AI.
Suggestion:
The AI I suppose could only be further improved by settings to require a certain percentage of overlap or time the overlap has to occur/remain within an activity zone.
Ideally would be to have a debug mode to see the video with the rectangular boxes, so one can study any issues that arise within the field of view of the camera, especially regular occurrences and static objects so one can better plan and draw the activity zones accordingly, rather than just trying hit and miss.
Even better would be a setting in the activity zones to see rectangular boxes live while drawing the zones!
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