I’ve had my Eufycam 2C system since the end of March so around 4 months. I’m about to have to charge the 2 cameras for the 3rd time. I was under the impression these camera batteries were good for close to 6 months. That must be if the cameras never sense motion or record anything.
I contacted tech support and ask about it and was told that something must be wrong with the battery and they replaced one of the cameras. Well the replacement isn’t any better than the original.
I’m sure these batteries have a life cycle…so many charges…before they are no longer able to take a charge. At this rate these batteries won’t last long and it looks like they aren’t replaceable. When I charge them I was going by the instructions but the last charge I charged for 24 hours. Didn’t help.
Am I the only one with this issue?
Also, does anyone from Eufy support ever come in here and try to help? I see a lot of people having the same issues myself included but no replies from Eufy.