Camera is updating

How long does an udate take?
One of my cameras has been updating for hours & so much so the battery has depleted 3x bars. Its brother camera was off at the time so hasn’t updated. Any ideas?
Thanks

What camera do you have?

1 Like

Mine was stuck the same, just restart your homebase, andow and behold it fixed itself, must be some kind of sync issue.

Thank you for reaching out.

In this case, please reset the device and see if the upgrade can be went throgh successfully.

If the issue still persists, lease feel free to reach out support@eufylife.com so we can have the enginerring team to look into this case for you.

Thank you so much for your patience. Looking forward to getting you taken care of as soon as possible!