Eufy 2C Events Not Stored After Notification

I purchased my Eufy 2C system with two cameras a couple weeks ago and generally have been happy with it. However there have been a few anomalies that have perplexed me.

This morning at 4am I was awakened by a notification on my phone and saw that motion was detected in my backyard. I clicked the alert in my notification bar and saw a clip of a fox walking around near my shed. Pretty cool, right? I watched the video a couple times and then went back to sleep. However, when I tried to access the video again later this morning, it could not be found in the events log. There appears to be no record of it. Initially I was able to see the video when I clicked the alert in my notification bar, but that disappeared as well. Unfortunately there was no way for me to share or download it. Why does this happen? I still have over 10 gigs of memory. My wife also had a notification for the event on her phone this morning but when she clicked it she was immediately directed to the live feed. No event recorded.

There have also been a couple inconsistencies with my front door camera. Normally it always records when I leave the house or return, once the motion zone is triggered near my front door, but there have been a couple occasions when no event was detected. Am I ghost?

Has anyone experienced similar issues and have a recommendation?

The first issue I can’t help with. Inconsistent motion detection is common across all devices. FYI. My back yard cam has picked us up for a month now it does not want to. It has not been moved or updated. My other cams have issues as well.

I noticed something odd about eufy in general.

If you are in live view then it doesn’t record unless you click record and then it will save to your phone.

It could be that it took you to live view when you clicked on the notification. I’ve only just got this so can’t offer much help.

I think the software is buggy. I tried different settings in Events and it stops all Events activity, even though it recorded in the devices’ I ended up resetting the system. Why they don’t have all the motion settings in the devices only and have no settings in Events is a mystery? The same as the missing notes on all the settings in the box.
I have my cameras set to 4 on Human only, but they still record cats.

Cats… At night or during the day?

Go to EVENTS > date tab at top center > tap on clip as needed.