Eufy Security App will not play back scheduled recordings

I just bought a Solo OutdoorCam C24 and installed it. I set the recording for continuous recording from 6am to 6pm. I went to play it back tody and all I get is a spinning wheel for a couple of minutes and then it tells me it is unable to play the video clip. I also shows me a blue bar and that is all. I have the provided 32GB memory stick installed and I know it records and plays back. This site is rather odd in that none of the required categories includes problems. I am not sure if this is where I should post this. I will also try reddit.