Geofencing does not work at all

Seems to work for me most of the time. Left for work this morning as as soon as I left the geofencing zone the system notified me it had armed. Sometimes it’s a little slow to respond, but I think that’s a location refresh problem in the phone as opposed to the app itself. The best you can do is make sure the Eufy app has access to the location all the time, and no power restrictions.

It’s absolute rubbish on iOS. Quite possibly the worst integration of any feature on any app I own.

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I seem to have got mine working I switched it to the medium radius on my iPhone and it improved left my partner’s iPhone on small that still played up
So in the end I switched them both to the large radius and it’s been working fine for two days now switching in and out fine no more phone unavailable or waiting.
Large radius looks to be about 500m so not to far from home
Hope this will work for others​:grin::grin:

I have the same issue. Had a set of 2C’s and they wouldn’t specifically disarm when I came home. So annoying. After 6 months of use and false alarms I added one camera to Homekit and the geofencing feature worked flawlessly, Have the front and rear cameras setup just to record any movement now. Very pissed off with EUFY with this but, to be honest I think this is an  issue that they restricted it. Worked 95% of the time when I was on iOS13. Using 2K ones now and still exhibiting the same issue. Great camera apart from this feature and one of the only ones that don’t require a subscription. Love that feature that all my recordings stay on the Homebase and never reach the cloud. Ran snoop diagnostics and the from what I see the send info up and down but no packets of size that would indicate recording.

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Same issues here! When I initially started with just two 2k pan & tilt geofencing worked, well in a fashion it did, way better than now. a
I now have seven (7) 2k pan & tilt & six (6) 2c external.
Despite spending hours (more like days) checking EVERY setting it is abysmal. I’ve gone through everything multiple times over.
Still geofencing is so unreliable. On rare occasions it does work after extensive delays but it still says away for various extended times when I arrive (walk} home (or home when away) . I’ve tried small to large zones but no change.
I’m certainly not happy that I’ve wasted around $3,500 on this system.
Of interest when I check, some cameras show Away & others show Home.
Another issue is the external cameras clearly detect (red LED) but NOTHING is recorded, they seem to be in a sleep mode.
I use Android on a Samsung S21.

Same conditions as original poster here.

Geofencing never worked in their app. All answers of Eufy only with standard sentences. Nothing helped. All other GPS / geofencing apps are running well.

This is a situation over 1 year and all of their app updates mentioned never ever something in association with geofencing improvements. So it seems they are absolutely NOT interested.

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i had the same experience, sad!

I am now looking for another solution that also works with an alarm system.


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I have exactly the same problem.

It only works when I disable power saving for the Eufy app… But it drains a lot of battery. On my wife’s older phone 30%!

Please fix this

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Yeah, this is (one) issue I have w/ these eufy cameras too. It’s been very clumsy in many areas, but the Geofencing failure is really the tipping point. Considering this original post came from Nov 2020 (now Aug 2021) and there’s been no real support from eufy, I’m within my 30 days purchase window to return these for a refund.

I chose eufy over the Arlo’s because of the HomeKit Secure Video option and no subscription…but that means nothing if the cameras cannot provide the basic function of true secure monitoring!

Mismo problema. Geovallado no funciona. Es una lástima, pero un verdadero problema llegar a casa conduciendo y tener que usar el móvil para quitar la alarma antes de poder abrir el garaje.
La aplicación siempre la dejo abierta en segundo plano pero no funciona, hace un poco lo que le viene en gana.