I realize that that geofencing is a beta feature. I just want to document the issues I’ve been experiencing and make a few suggestions for geofencing related features I’d like to see added.
- false “motion detected” notifications are sent when geofencing changes the camera’s mode from home to away
- geofencing doesn’t detect when I’m home or doesn’t change the camera’s mode from away to home even after being home for 6+ hours
I have two 2K indoor pan and tilt cams. The camera’s firmware is up-to-date.
I have an iPhone running iOS 14.1 All software is up-to-date. I do not have the battery saver feature enabled.
The Eufy Security app’s location services setting is “always”.
I have geofencing set to switch between home and away modes.
Both my camera’s have human and pet detection enabled.
My geofence is set to small
The differences between home and away modes:
- notifications are enabled in away mode
- the siren is enabled in away mode
Below are the issues I’ve experienced with the current implementation
When geofencing switches my cameras from home to away mode I receive a “motion detected” notification for each of the cameras. When I check the camera’s history there is no record of motion for the time of the notification. Switching from home to away mode appears to happen reliably. The false motion detected notifications only happen when geofencing activates. FYI: I don’t have a pet and there’s no one in the house when this happens. The upside to this is that I know that geofencing has detected my location change and has changed the camera mode.
Geofencing does not recognize that I’ve arrived home or fails to switch the cameras from away to home mode. As an example: I arrived home yesterday and spent 5+ minutes downstairs before coming up to the main level where one of my cameras is located. When it detected my presence the camera’s siren went off. I turned the alarm off and switched that camera to home mode. I left my second camera in geofencing mode. 6+ hours later when I went in to the room where that camera is located the siren went off. Geofencing reliably detects that I’ve left the home area. I know this because of the issue above. My Nest thermostat’s geofencing works reliably so I’m sure the problem isn’t with my phone or its settings.
An an option to receive notifications when geofencing changes a camera’s security mode. The notification should include state change info, see below
Always add an entry to the system log to show when geofencing changes a camera’s security mode. The log entry should include state change info, see below
Example geofence state change message:
geofencing changed the security mode for family room camera from home to away
On the App main screen (the camera overview) add an icon to each camera that shows the camera’s current security mode.
In the camera view add a way to change a camera’s security mode.
Provide a way to group camera’s together so that I can change settings / modes on a group or camera’s
Add support for the geofencing mode to scheduling. I appreciate the geofencing feature and would like to have that active during the day and evening but I’d like to have a different mode enabled at night when I go to bed. I was hopping I could accomplish this via scheduling but I doesn’t support geofencing mode.