Homebase 2 recordings not appearing on list even though motion detected

Same issue. Must be a company system thing as we have reset everything and checked everything as well. Working find this morning until 740am

Same problem for me.

Looks like their servers are down again
:frowning:

Same here failed 503 request…… tried changing settings for tonight, not working. Someone needs to get a bigger server to handle the traffic.

Nope. It is a eufy issue

Same issue. Very frustrating and on Halloween!

Yep I have had an issue with home base not displaying any videos. Yet I still receive notifications for events, and when I click on them I can view the video playback once. So the cameras are workong I just cannot access any videos

Looks like the videos are slowly appearing about 1.5hrs lag of when it was recorded to appearing on the app.

Yeah. Finally working again. I can see all the recorded videos that were not appearing before.

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There was an outage. Eufy rep should have made their post a sticky or even as one of the banners on the forum so everyone is aware of their service outage :expressionless:

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