Petition for open source API's, a Dev share program, and direct App to hardware communication

To the Community – if you agree with me please add your support as a comment below.

Dear Eufy Security,

I would like to petition for open source API’s, a Dev share program, and local direct app communication or mini server app/docker image. First off, I love your hardware and the base products are really well developed, however the software mobile app side seems immature and featureless. I’m not sure if this is due to lack of manpower of lack of a clear vision about where the product lines are headed, in any case it’s a shame as this lack is hurting your bottom line.

I understand the business idea of locking users into the Eco-system but people are currently backward engineering your software already to do what your staff has failed to provide to its customers. Most customers will either put up with what you offer, find a workaround (like me), or leave you for another competitor. As a friend said, “I can throw money at Ring and even if its still not exactly what I want I can get something closer and I don’t have to tinker with it.” Not really what you want to hear from your customers is it?

Embracing open dev program (or similar) and working with these people can offer many benefits including improving the software at a faster pace and becoming one of the preferred (if not the first choice) for DIY users for their security needs. As a customer I do want your company to succeed so I can have the security setup I want. You have the hardware we want, now please give us the software we want so we continue to buy your hardware. Example… right now I’m looking into motion sensors. I’m weighing my choice with Eufy because I have to use an open source app to setup the integration I want since I can’t do it natively. If you offered native integration with Home Assistant (as an example) it probably won’t be a choice for me since most motion sensors I’m looking at are around the same price point. Why might I currently choose something, else… open integration without the fear that you’ll change your API and ruin my integration workaround. From what I’ve read, I think these changes will resolve (in time) most of the complaints users have with the current Eufy offerings as well as offer the versatility the current products don’t have.

So what exactly am I partitioning for…

Open API’s – Allow the tech savvy DIY communities to use your API’s to integration with other products that currently you don’t have integrations for such as home assistant.

A DIY Community section – Give the DIY users a community where we can share our self made integrations which Eufy can then take and make their own with little to no cost. Let us do the work to make Eufy successful.

Mobile App (or local server) direct communication – There is no reason with why (with a few app enhancements) tech savvy users need to rely on your servers and the internet to access their hardware. Either let us configure our mobile apps to link directly with the hardware or allow us to run a mini local server to do this. This will save Eufy some money as there would be less server-side resources, plus Eufy can truly claim “Privacy is Our Priority” as the hardware will then be functional without an internet connection which most of the DIY security products can not claim.

Dev share program – Be open and take our MONEY!!! I won’t pay for your cloud storage, that’s why I bought your local storage hardware in the first place. However if you offered an open dev program that part of the cloud storage cost directly helps with the open source development then I would reconsider since now I’m directly helping other people like me improve on the same products I have and want improved also.

101 Likes

I think this is a fantastic idea. I have been doing the same thing, pulling apart the APK, sniffing traffic, etc. Have the API open would make the platform even more attractive than it currently is.

4 Likes

it is true this is important, considering that other camera brands already have it. Eufy has to modernize

2 Likes

Agreed. I’m in the market for a new digital doorbell, but Eufy’s lack of Home Assistant support may require me to go elsewhere :frowning:

7 Likes

I am considering the Netatmo doorbell despite it costing much, much more because of greater support for things like IFTTT.

4 Likes

I’m for this, one of the main reasons I purchased this when it was being crowdsource was because I thought it would have open APIs. I feel it makes the product more appealing and is in line with the boom in home automation

3 Likes

Same here!
The missing of IFTTT or others is very disapppointed.

Hey, Anker, you‘re not alone!

I need to use the Eufycam with other smarthome equipment…

So, please, hurry up …

5 Likes

Yep this is definitely basic functionality that should be available from any home security system. I was really surprised that it isn’t publicaly available. The Eufy Security app is ok, but I need to integrate with Homey, Hue and various other solutions too. Come on Eufy!

3 Likes

I would very much love a open api program. This would be fantastic to use with Nifi.

3 Likes

Open succeed.

It’s a pipe dream just like RTSP support. We been fooled lads.

Close succeed.

3 Likes

Yes! We need the products to seemlessly integrate with Home Assistant for example!

5 Likes

I agree 100% with the OP: on open API would be awesome, and I want that. But I’m not holding my breath. :-\

3 Likes

voting on this.

I bought eufycam2 set and was really disappointed there is no existing integration with home assistant and no open api.
not planning to buy any more eufy products if this stays unsolved.

5 Likes

Totally, i would like to have these features too !!

1 Like

I’m in… Would like to use my eufycam2 and eufy doorbell with my openHab3!

2 Likes

This is a fantastic idea and a huge positive for both eufy and the community, the potential is amazing!

2 Likes

100% support this!

2 Likes

I would love to see an API for:

  • the EufySecurity - web
  • the Eufy Homebase
  • the Eufy Camera itself

accessing event, RTSP stream, turning on/off camera, last image, etc. would be great!
to be able to send an audio-stream (eg. via Alexa to the “Doorbell” would be even better!

3 Likes

100% Definitely something that I assumed would already be available. Please add this feature

2 Likes

I support this, however I would be happy if simply supported IFFT, or MQTT events and some APis to get local images/video streams. The opensource community could then build on this and I guarantee this will no only cost nothing to Eufy and it will increase their sales.

2 Likes