Hi
Ever since the Homebase update of August 11th I have some weird behaviour.
Recordings are set tot 60 seconds.
But when someone presses the doorbell it stops recording around 10 seconds after pressing. If there is still something in view moving… it will start a new recording which is 60s. Between those I’m missing a few seconds of recondings.
If it’s just the motion trigger it records for the full 60 seconds. This behaviour happend after the homebase update of 13th of August. Before that it would always record 60s.
What I did find out is when I turn on “End clip early if motion stops” it wont stop after +/- 10 seconds when the doorbell is pressed. It will record (as it should) as long something is in view.
To be clear. It happens when I’m -not- using the app and/or viewing the doorbell.
Can anybody reproduce this? Or has a fix?
Support can’t find anything wrong and thinks it’s something wong on my end. Either reset or return the doorbell… Not really feeling to do that.
I’m 99% sure it is the update of the homebase which changed the behaviour. Exactly after the update it happend. I can see that in my history recordings.
On the 8th when it still worked:
On the 13th after update it broke:
Thanks!