I own 4 Eufycam 2 pro’s since Spring this year.
3 of them received a firmware upgrade within a month after installation to version 4.5.8 . All of them work very well.
One cam is stuck on 3.8.4 . When I ask to update the firmware, he says “firmware is up to date”.
But he also has other problems: when motion detection is set to “people only”, he doesn’t give any message when peoples are detected (detection zones are well configured). Only when I set this motion detection to “all” he gives a message. I use his motion detection in HomeKit for switching on the Hue bulbs in the garden. This also works well no matter which setting motion detection has.
Second: if the previous detection was in the dark, the actual detection starts with an over illuminated picture, which slowly gets normal. Very annoying for getting thumbnails on my AppleWatch; there’s nothing visible but a white screen.
All those problems were gone with the other cams after the update of their firmwares.
What could be the reason this single cam won’t update?